Shipping policy

General

We use DPD as our preferred courier for UK & EU deliveries, and DHL Express and FedEx Express for other international orders. Every customer order is assigned a unique tracking number, sent via email and/or SMS, so you can follow your parcel in real time.

We offer free delivery on every product to both the UK and the US. All delivery times refer to working days (Monday–Friday) unless stated otherwise.

United Kingdom

We are a UK-based company and provide free standard delivery (3–5 working days) on all orders.

Next Day Delivery Options:

  • Free DPD Next Day Delivery on orders over £250+

  • Next Working Day Delivery for orders under £250: £5.95 (order by 2PM, Monday–Friday)

  • Saturday Delivery: £9.95 (order by 2PM Friday)

Orders placed on weekends will be processed the following Monday.

For more accurate delivery information, please refer to the countdown timer on each product page, which displays the estimated delivery date based on your selected shipping option.

United States

We offer two express shipping options:

  • Free FedEx Express (4–7 business days) on all orders
  • Free DHL Express (1–2 business days) on orders $250+. Available at checkout for orders below $250.

All products are shipped from our UK boutique. We fully cover shipping, duties, and tax costs - you will never receive unexpected import charges.

Rest of the World

We ship worldwide with typical delivery times ranging from 2–7 business days, depending on your location. Prices and services vary by destination.

To see your specific options, proceed to checkout where you’ll find live shipping rates and delivery estimates.

Please note: Local duties and taxes may apply, which are not included in your order total unless otherwise stated. These fees are the responsibility of the customer.

General

We use DPD as our preferred courier. Each customer order has a unique tracking number which is provided via email and/or text message in order for you to track your parcel. We also offer a free UK and US delivery service on every product. Please note all delivery times are “working-days” unless otherwise specified.

UK

We are a UK based company and offer free standard delivery (3-5 working days) on all orders. Next working day delivery (order by 2pm Monday-Friday) is available at a cost of £4.95. Saturday delivery (order by 2pm Friday) is available at a charge of £9.95. Please note any orders placed on Saturday or Sunday will be processed the following Monday. 

Please view the countdown on the product page to view the estimated delivery date for the product in question (if the appropriate next day shipping is selected).

US

We use FedEx and DHL Express as our preferred couriers. Each customer order has a unique tracking number which is provided via email and/or text message in order for you to track your parcel. We offer a free US delivery service (DHL Express) on every product, which has a lead time of 1-2 business days. Alternatively, we offer a free 4-7 business day delivery service via FedEx Express.

We ship all products from our boutique in the UK, however we cover all shipping, duty and tax costs. 

Rest of the world

We can send items to almost any location in the world with an approximate maximum lead time of 2-7 business days. Prices and services vary from country to country, however please proceed to checkout to view all available options. Please note you may be liable for local duty and tax charges - we do not pre-pay these fees.